Archive for March, 2011
March 31st, 2011 | Author:
New bank charges have been announced by RBS and NatWest as part of an overhaul on how customers are charged on unauthorised overdrafts.
Although the subject of credit card charges and other bank charges have been the subject of major court cases recently, customers will still be charged 6 a day for unplanned overdrafts of more than 6.
This could lead to some customers who cannot pay the fees having to pay even more to bring their accounts out of the red.
However despite this, the interest on overdrafts will be scrapped when these new bank charges are introduced in February.
The changes to the fees imposed on unplanned overdrafts have been proposed after pressure from customers who are said to have wanted a more simple and accessible system.
Speaking to the BBC, Susie Wands, head of RBS overdrafts explained the decision behind making the changes.
She said: “We asked our customers about products and charges and they told us they wanted them to be simply and easy to understand.”
As a result the 6 charge will now include the paid referral fee, guaranteed card payment fee and the maintenance charge.
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